Privacy Policy

1. Introduction

ZONEPLAY Website Application Services ("ZONEPLAY", "we", "us") respects your privacy. This policy explains what personal data we collect, how we use it, and your rights under the Philippine Data Privacy Act of 2012 (RA 10173). Our registered address is Brgy. Daro, Dumaguete City, Negros Oriental 6200, Philippines.

2. Data we collect

• Account details — name, email address, and phone number.
• Booking details — venues, dates, times, and match history.
• Payment information — processed securely by Xendit. We do not store your card or e-wallet credentials.
• Usage and device data — such as IP address and approximate location (only with your permission) to show nearby courts.

3. How we use your data

• To create and manage your account.
• To process bookings, payments, and refunds.
• To show you nearby venues and relevant matches.
• To send booking confirmations and important service updates.
• To improve, secure, and support the Service.

4. Sharing your data

We share data only as needed to provide the Service: with venues you book (to fulfill your booking), with our payment provider Xendit (to process payments), and with service providers who help us operate the platform. We do not sell your personal data.

5. Data retention

We keep your data for as long as your account is active or as needed to provide the Service and comply with legal obligations.

6. Security

We use industry-standard measures to protect your data, including encryption in transit and secure, PCI-compliant payment processing through Xendit.

7. Your rights

Under the Data Privacy Act, you have the right to access, correct, and request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.

8. Cookies

We use cookies and similar technologies to keep you signed in and to understand how the Service is used. You can control cookies through your browser settings.

9. Changes

We may update this policy from time to time. We will post the updated version here with a new "last updated" date.

10. Contact

For privacy questions or requests, contact our team at zoneplay.support@gmail.com or [Phone number — to be added].